I flew from Oregon to come see a truck we were looking to purchase. When I got to the lot, the truck had more rust than I could see in the pictures, so I decided to not purchase it. Vince was very understanding and allowed me to browse their whole inventory to see if there was anything else that would fit our needs. I found a truck with comparable specs to the one I was originally looking at. Vince worked with me on the price, had the truck fully serviced for me, and sent me on my way. I'm 300 miles into my 2200 mile drive home and so far so good. Vince was very reassuring that should something go wrong in the first few days headed back to Oregon that they will be there for me and make it right. Vince was incredibly hospitable and professional the entire time I was there and I have no doubt he is good for his word!